There are a couple of things we do to advertise, and number one is the internet. On the week ends I check to see where our placement is, and how we can improve on that. We have been losing our ranking by other companies buying ad words, and online advertising called pay per click. This blog site is a part of our organic search placement.
The real point is that we keep track of other companies in our service area. Ten years ago there were about 4 pages of Google map search cleaning companies and today there were more than 27 pages of a list of 9 companies to a page. After the 27th page the lists go on, but they repeat names according to how many companies buy spaces. That adds up to about 243 cleaning companies in the Seattle area.
Another thing that we do is contact other cleaning companies to chat about the business. We like to know who we are competing against. We also like for other companies to know about us. Many, many of these companies are one person, or a couple, who clean for cheap. If they get over booked we encourage them to refer to us. We also refer business we can’t handle to companies that may be a better fit for some people.
Today I was shocked by the number of new companies. It seems as though they have sprung up in a few short weeks. My thinking is that more companies are paying for Google ad placement as there is less business out there. Some people who have been good clients of ours for years can no longer afford our service. It seems as though the husbands are more inclined to be out of work than the spouses. So we end up getting some of those clients back as once a month.
My concern is going to be the number of people who hire a person, have a bad experience, and may never return to using a service again. As always if you have questions about your cleaner we are always available to answer e-mails, or call ins.